All major credit cards (Visa, MasterCard, American Express, JCB, 0ver, Diner's Club) are accepted as well as Paypal.
Credit/Debit cards are charged at the time of order processing.
Chained Dolls does not store any sensitive customer credit card data on our servers. Our checkout/payment page is hosted on Cart66's secure, PCI compliant server. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Payments made with credit/debit cards are processed through Stripe, a certified Level 1 PCI Service Provider. Credit card data is sent directly to Stripe, a direct payment gateway. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Bracelets typically run between 7 inches (17.78 cm) and 9 inches (22.86 cm) long. The size is stated in the product description.
Orders are typically processed within 24 to 36 hours but can take up to 3 business days. All packages will be shipped via the United States Postal Service (USPS). Jewelry is shipped First Class. Dolls and pillows are shipped Priority Mail.
For international buyers, your package will be shipped via the USPS, First Class International and can take anywhere from 2 to 7 weeks to arrive.
For more information on Chained Dolls' shipping policy, please read the Shipping & Returns page.
To track your order, use the provided tracking number (sent via email after your order has been shipped).
Yes, Chained Dolls ships worldwide.
All dolls are filled with Fairfield Original Premium Polyester Fiber Fill (Poly-Fil), which is hypoallergenic.
The Glamour Collection, our very first doll line, is made out of felt (doll and dress) and yarn (hair). Plastic safety eyes are used for the eyes and the dolls are stuffed with Poly-Fil.
The Jamani Doll Collection, started in 2017, is made out of Kona Cotton fabric (doll), African Kente print fabric (dress), and yarn (hair). The doll faces are printed into the fabric. The dolls are stuffed with Poly-Fil.
Not at this time.
Returns & Cancellations
Chained Dolls wants you to be 100% satisfied with your order. If you're not, you're welcome to return it to us within 15 days of receiving your order for a refund. Merchandise must be returned in the original packaging. For more information regarding Chained Dolls' policy on return items and refunds, please read the Shipping & Returns page.
Once an order is submitted, it immediately goes into processing. If you need to cancel an order, please send an email to firstname.lastname@example.org no later than 10 hours after making the order.
All pillows are filled with Fairfield Original Premium Polyester Fiber Fill (Poly-Fil), which is hypoallergenic.